The Modern Contractor - Episode 8

The Modern Contractor - Episode 8

In this episode of The Modern Contractor, Jenn sits down with Michael Hoy, Executive Vice Chair of Great Day Improvements, for a candid conversation about the real drivers of long-term success in home improvement. Michael shares the story of his unconventional path from a Baltimore lumber yard to leading one of the nation’s fastest-growing home improvement organizations, reflecting on the lessons, luck, and leadership that shaped his journey. From culture and trust to customer expectations and financing, he breaks down what contractors often get wrong—and what they can start doing today to build stronger businesses and better experiences for homeowners.

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